Return & Refund Policy:
At TG Mart, we value your satisfaction and strive to deliver only the freshest, highest-quality groceries.
If you’re not completely happy with your purchase, we’re here to help.
Eligibility for Returns
- You can request a return or replacement within 24 hours of delivery for damaged, expired, or missing items.
- Items must be unused, unopened, and in original packaging (except perishables).
- Perishable items (like fresh fruits, vegetables, dairy, or bakery products) are non-returnable, unless damaged or spoiled upon delivery.
Refunds
- Once your return is approved, refunds are processed within 5–7 business days.
- Refunds will be issued to your original payment method.
- In case of a cash-on-delivery (COD) order, you may receive store credit or a voucher.
Non-Returnable Items
- Perishable goods (fresh produce, dairy, bakery)
- Personal care & hygiene items
- Opened or used packaged foods
Contact Us
For any return or refund request, contact us at:
📧 support@travelsguide4u.com
Include your order ID and issue details for faster resolution.